For us as a family stock corporation, our priorities are clear: long-term action instead of short-term profit maximisation. We offer our customers resource-conserving logistics services. We strive to ensure that our employees are well trained and can strike a healthy work-life balance. We also support value creation in the regions and social issues in which we are active.
To minimise our emissions of exhaust gases and pollutants in road transport, we use various modes of transport to move your shipments and apply the insights from research and development. Today, we already transport 60% of our transport volume via our 13 railway centres using low-emission rail transport. That amounts to 11 million clean rail kilometres every year. In 2018, we were able to avoid 42,804 truck trips or 7,406 tonnes of CO2 emissions.
Every year, we tally up our CO2e emissions using the tank-to-wheel (TTW) approach and publish the results in our sustainability report. In doing so, we prove our environmental performance for road and rail transport and for the entire group. We can actually evaluate the CO2e emissions per customer and make that data available.
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To identify technical problems with an impact on emissions at an early stage, we subject all commercial vehicles to regular maintenance in our in-house workshops.
In 2019, our warehouse logistics operations posted CO2 emissions of 8 grams per kilogram of goods. This corresponds to an extremely pleasing reduction of 16.9% CO2 per processed kilogram compared to the previous year. We measure the performance of our value creation in warehouse logistics using indicators such as deadline quotas, warehouse set-up errors and on time in full (OTIF). The more precisely and thus resourcefully we manage warehouse orders, the greater our OTIF figure. In other words: thanks to precision and quality in warehouse logistics, we reduce our CO2 equivalence in warehouse logistics.
We also conduct comprehensive facility management for all company properties and carry out preventive maintenance on them. Since 2014, we have collected and analysed the energy consumption of our 14 high-consumption locations with over 500 MWh of electricity consumption per year. For these properties, we have concluded a target agreement with the site cantons and the federal government and maintain compliance through recurring and regular measures. In terms of the energy balance of our buildings, we strive to achieve net-zero emissions wherever possible.
A healthy working environment and fair working conditions are important to us. We maintain a generous social insurance policy. Moreover, our employees benefit from attractive preferential rates for health and accident insurance.
We maintain an ongoing dialogue with our employees. This exchange promotes our company’s development and innovative strength. We include our employees in decisions wherever possible, such as when designing workspaces or working-time models.
Qualified employees are our most important asset. We maintain two company-owned training centres with a driving school and training workshop. We primarily recruit driving instructors and instructors from our own ranks. For the first five days of their employment, we introduce new drivers to the Planzer environment at our training centres.
In 2019, over 350 apprentices worked for us. That amounts to 8.91% of our total group workforce. We aim to keep at least two-thirds of apprentices on after their apprenticeships. Our average is around 60%.
We have local roots and work far beyond the country’s borders. That’s also why we get involved in the community. We support various organisations with financial resources and benefits in kind. The topics of mobility, safety and sustainability are particularly important to us.