Performance in profusion
Size and weight of parcels
Dimensions and weight
Parcel
Max. weight
30.00 kg
Max. girth
250.00 cm
Max. length
150.00 cm
Bulky parcel
Max. weight
31.50 kg
Max. girth
400.00 cm
Max. length
250.00 cm
Calculation of girth
Girth = circumference + length
High performance in the High Alps
In car-free Zermatt, delivering parcels to the teeming Bahnhofstrasse is a real challenge. We make it happen with just one horsepower. High Alpine, cosy, beloved, unique and car-free – Zermatt is all this and more. Traffic is steadily increasing here as a result. On some days, the 5,430 residents rub shoulders with up to 30,000 tourists, with 500 electric vehicles carrying goods and tourists. This can lead to some serious bottlenecks in the narrow streets of this hotspot in the Valais Alps. The local authorities have therefore tightened traffic regulations considerably: between midday and 7:00 pm, all distribution services are prohibited on Bahnhofstrasse – even for residents.
Notifications
As soon as you have ordered a shipment, we will confirm this to you and your recipient by email or SMS. If the delivery is unsuccessful, we leave a card in the mailbox and inform the recipient by email or SMS. They also receive an email or SMS in the event of successful delivery.
Selectable delivery times
If no time is specified, domestic recipients will receive your consignment no later than the evening of the next working day. You can also decide exactly when your package should arrive. For a small surcharge you can choose from:
- by 8:00 am
- by 10:00 am
- by midday
Parcel left by deposit or ID check
You determine whether we should deposit your customer’s parcel without personal confirmation from the recipient or hand it over to a defined person. Or you can request an identity check of the recipient before we give them the package.
Managing delivery
The end customer also has the option of easily and flexibly changing the delivery conditions, such as the recipient’s name and address, up to one day before delivery.
Returns management
Transport processes and parcel returns are often complex and time consuming. That is why we also take return shipments with us when we deliver parcels.
Multiple-parcel shipment
In this module, we pick up multiple parcels for you at different locations and take them to a single recipient address.
Ecoboxes
Our environmentally friendly ecoboxes protect your shipments better than normal cardboard boxes. Ecoboxes come with seals and an identification code for greater shipping security. We also scan your parcel at each point of contact, so you can keep track of your ecobox around the clock in (almost) real time.
International shipping
Together with our international partners, we deliver your parcels to over 195 countries.
Artificial intelligence? But of course!
You can’t have parcels delivered right to your door AND protect the environment, can you? Yes, you can. That’s exactly why we plan the ‘Planzer Parcel’ routes with fast, self-learning algorithms.
Together with the IML, we developed a self-learning algorithm and provided it with a range of influencing factors, criteria and priorities. These included orders with a same-day collection or delivery date, the number of available drivers, distances, stop times and much more.
Online shop plugin for your parcel shipping
‘Planzer Parcel Service & Plugin’ is as straightforward as it sounds: you install the plugin into your WooCommerce (WordPress) or Shopify e-commerce solution. You can now send your online store parcels up to 30 kg via our Swiss parcel service. We collect your parcels daily on working days by appointment.
Planzer Parcel is exactly what you need for your online store: quick collection, punctual delivery, friendly end customer contact, an all-round unparalleled delivery experience.
Information flow
Find out here how we exchange transport and warehouse logistics data with our customers and what options our customer portal offers.
