Devices from the medical and lab technology fields, such as therapy and x-ray machines or da Vinci Surgical Systems, are sensitive and expensive. That makes their logistics a sophisticated undertaking. Special conditions on site can further complicate the handling of medical technology. In this area, you can count on our many years of experience with medical technology and our exacting standards of care. Our medical technology logistics experts are specially trained for the task and work with the utmost professionalism.
As soon as our medical technology vehicles arrive at our location, we unload your highly sensitive devices with due care and inspect them for any damage. The device is then entered in our system and transferred to the Medical Service Centre.
Here, things are almost as hygienic as in a hospital itself. And certainly equally well organised. In the Medical Service Centre, we prepare your medical device for its first or next deployment. We disinfect probes and heads, delete all patient data from the devices’ internal memory and equip the accessory elements with new components. The device is then thoroughly cleaned and subjected to a detailed final inspection.
If your device will not be used again immediately, we store it in accordance with your requirements in the right type of storage facility. You benefit from a wide range of storage services.
As soon as we are notified that your device its ready to be delivered, we carry out the desired value-added services such as picking, marking and serial number management. As part of the shipping preparations, we pack the device securely in transport-appropriate packaging.
On the desired date, we transport your medical devices to the end location anywhere in Switzerland in transport-appropriate packaging and secure special vehicles. Once there, we unpack your devices, set them up and take both the packaging material and old devices with us when we go. If desired, we can even take care of the customs formalities for you.
In our customer portal, you will find a range of apps for managing your transport and warehouse logistics data around the clock. Here is an overview of the key apps:
This is our web-based warehouse logistics tool for business and private customers. Here you can enter packing and picking orders, manage your warehouse master data, view your inventory, manage blocking status as well as view and export delivery notes or invoice attachments. We electronically archive all documents relating to your stored goods.
Track your general cargo, parcel, Home Services and overnight shipments in (almost) real time. As soon as we receive the goods, we apply an electronic tag to every shipping unit. So you always know exactly where your shipment is. As soon as we have delivered it, the delivery confirmation will be available to you as a PDF no later than three minutes after the recipient has signed it. You can also adapt automatic notifications to the needs of your customers.
This app helps you manage your transport orders quickly and securely. You can enter them right in the system or change key data such as recipient instructions, delivery time or type of goods. All data from current orders is continuously retained so you can view it at any time.
Our IT department uses an electronic data interface (EDI) to link your ERP software with our transport or warehouse logistics system – or both. This ensures that all transport-related data such as sender and recipient, type of goods, number of items, packaging, gross weight, dimensions and all the information required for warehouse logistics such as article master data, production order, parts list, customer order, status bookings and returns handling match your ERP data. If you do not want an EDI interface, you can enter your orders manually in our customer portal.
You improve your value creation by integrating a strong logistics network into your supply chain.
You only pay for the services that you actually use.