We deliver your fitness equipment to your recipient with due care. Here, we distinguish between kerbside and the end location. In the latter case, this is generally an apartment, but it could also be a fitness centre location. The important thing is that your customer is aware of the delivery option you have chosen.

Unpacking
We unpack your fitness equipment on site and take all the packaging material with us when we go for proper disposal.

Assembly
Depending on the equipment, we assemble it, set it up and get it ready for immediate use by your recipient.

Rough cleaning
As a bit of dust always occurs during transport and assembly, we perform rough cleaning and have your recipient accept the fitness equipment.

You can also have us carry out your domestic and international precarriage for you. Once they’ve arrived at our warehouse, we can put your fitness equipment in intermediate or longer-term storage for you. Thanks to our extensive network throughout Switzerland, we’re quickly in the vicinity of your end customers.

As an option, we can disassemble old devices, take them with us when we go and dispose of them properly.

Sometimes the wrong product is shipped or your customer ordered the wrong item. Particularly with e-commerce – whether it’s small parcels or cargo – returns are a big issue. We can take care of the handling of planned and unplanned returns for you. The returns go through the entire standardised and controlled process, including that of our warehouse logistics – and thus our quality assurance.

After the order, delivery is the focus for the private or business recipient. Particularly with fitness equipment, which often calls for additional services in the home or studio such as setup and disposal of the packaging.

With our Homeservice web app, your private and business recipients enjoy extras like online appointment selection, shipping notification with live tracking and much more. If there are any questions, our Customer Service Centre is happy to help.