In this key sector, logistics plays a central role. It’s not just a strictly regulated part of your value creation, but also an extremely cost-relevant factor. We have specialised in pharmaceutical logistics and know the special requirements of GDP/GMP/GxP, Swissmedic and other authorities. As part of our warehouse logistics, we also carry out samples, a range of additional GMP services and handling of aggregated or specialised pharmaceutical shipments – such as for air freight transport.
Whether it’s a parcel or general cargo shipment, we can handle the distribution of class A, B, D and E medications, disposable medical care and hygiene supplies, reusable care supplies, surgical instruments and sterilisation supplies to hospitals, specialised clinics, medical practices, homes, pharmacies, drug stores, health food stores, laboratories and even to the patient.
The ‘Good Distribution Practice of medicinal products for human use’ (GDP) is intended to control your sales chain and ensure the quality and integrity of your medicines. The ‘Good Manufacturing Practice’ (GMP) standards apply to production practises. These international regulations govern, among other things, the requirements for hygiene, premises, equipment, documentation and controls that we fulfil on your behalf. Our transport and warehouse logistics for pharmaceutical and healthcare products are 100% GDP/GMP compliant and can present all the certificates that you request. Read more about our pharmaceutical transports under GDP guidelines.
Goods receipt/goods issue
We ensure uncompromising incoming and outgoing goods inspections according to your inspection criteria as a manufacturer or retailer. This includes inspection of the vehicles and products as well as the entry of their data.
For medicines and sterilisation materials, we provide the ambient and chilled temperature ranges for GDP-compliant storage. For narcotics, there are separate security provisions with which we also comply fully.
In the pick-by-scan approach, we pick your goods in the manner appropriate for the recipient. In other words, in a way that they can be used directly at the clinic. We process aggregated shipments and procure consumable materials where necessary.
We repack your (sales) packaging or apply the desired labels. In short: we pack them.
Our GMP additional services include repackaging tasks, labelling, re-labelling, small batch formation and data logger handling, from the configuration and removal to reading out the logger data. This area also includes the technical inspection of instruments, the provision of dollies for the floor or the assembly of OP kits. We also operate a shuttle for a cantonal sterilisation centre seven days a week.
For time reasons, pharmaceutical and healthcare products often arrive or travel onward by air. Special regulations and standards apply for this mode of transport. Here, we bring our experience with international transport and air freight transport to bear for you. For pharmaceutical transports by road, we ensure full compliance with the applicable GDP guidelines.
The pharmaceutical industry is subject to particularly strict rules for the proper handling of returns, whether delivery aids or goods. With the expertise of our pharmaceutical logistics specialists and the latest technologies, we process your returns precisely according to your standard operating procedures.
When medicines need to be destroyed, we conduct the disposal in a controlled and proper manner.
The pharmaceutical and healthcare business is by nature an international one. We therefore also handle the customs clearance for your products and spare you the customs formalities. Learn more about our best practices for customs clearance.
Access to pharmaceutical warehouses is strictly regulated and monitored. The physical security of our warehouse locations fulfils all standards for the presence of pharmaceutical and healthcare products. We have established a standby service for each location to ensure the ongoing control and monitoring of our building and our IT landscape.
Whenever your products require a Swissmedic approval for transport and warehouse logistics, we obtain it. This involves regular reviews and detailed reporting.
We pull samples and inspect random samples upon goods receipt to check whether the pharmaceutical and healthcare products meet the stringent specifications. Only then do we approve the shipments for subsequent stages in the pharmaceutical logistics chain.
According to estimates, some 10% of the medicines in circulation worldwide are counterfeit. This type of fraud is only possible where there are gaps in the logistics chain. That’s why we ensure 100% traceability of your articles from goods receipt at our location to the wholesaler or end customers.
Data movements, documentation and archiving
We comprehensively capture data related to your shipments and store the key documents in our electronic archives. Every activity is tagged with a precise date and the exact time. The data flow on your pharmaceutical and healthcare products can be viewed and accessed by you around the clock.
Serial Shipping Container Code SSCC
The SSCC – also called the shipping unit number – is a globally unique and one-of-a-kind 18-digit number used to identify a shipping unit such as a container, pallet or parcel. In order to issue SSCCs, we have a corresponding licence from GS1 Switzerland.
Pallet identification PID
Upon goods receipt, we record every delivery with a mobile data recording device. Every pallet found to be correct receives a storage label, the so-called pallet identification or PID. We assign this to all storage-specific data such as the lot number, expiry date, quantity and SSCC.
Serialisation and aggregation
In pharmaceutical logistics, normal traceability to lots or the pallet level is generally not sufficient. Products are assigned serial numbers down to the consumer unit. To enable a clear overview of the logistics process in spite of the massive amounts of data, we aggregate all the units on the next-higher level. If we detect a deviation between our serialisation and your ERP data, the goods are automatically blocked until the matter is resolved. So the entire supply chain remains maximally transparent for you.
We conduct a traceability test at all warehouse locations with food or pharmaceutical products once a year. In the process, we comprehensively and strictly check whether we are still keeping our promise.
In our customer portal, you will find a range of apps for managing your transport and warehouse logistics data around the clock. Here is an overview of the key apps:
This is our web-based warehouse logistics tool for business and private customers. Here you can enter packing and picking orders, manage your warehouse master data, view your inventory, manage blocking status as well as view and export delivery notes or invoice attachments. We electronically archive all documents relating to your stored goods.
Track your general cargo, parcel, Home Services and overnight shipments in (almost) real time. As soon as we receive the goods, we apply an electronic tag to every shipping unit. So you always know exactly where your shipment is. As soon as we have delivered it, the delivery confirmation will be available to you as a PDF no later than three minutes after the recipient has signed it. You can also adapt automatic notifications to the needs of your customers.
This app helps you manage your transport orders quickly and securely. You can enter them right in the system or change key data such as recipient instructions, delivery time or type of goods. All data from current orders is continuously retained so you can view it at any time.
Our IT department uses an electronic data interface (EDI) to link your ERP software with our transport or warehouse logistics system – or both. This ensures that all transport-related data such as sender and recipient, type of goods, number of items, packaging, gross weight, dimensions and all the information required for warehouse logistics such as article master data, production order, parts list, customer order, status bookings and returns handling match your ERP data. If you do not want an EDI interface, you can enter your orders manually in our customer portal.
On your behalf, we bundle components from various suppliers into one warehouse and deliver your pharmaceutical and healthcare products to the desired healthcare facility as needed.
So you can stop worrying about the legal requirements for your pharmaceutical logistics.
We can take as many administrative and archiving tasks off your hands as you wish.
We can function as your import/export hub if you want to enter the Swiss market with your pharmaceutical and healthcare products.
Pharmaceutical logistics are time consuming, expensive and complex. With us, you can make supply chain costs variable.
We put our expertise with other pharmaceutical businesses at your disposal.
We use our dense network of partner service providers and authorities.