We’ve maintained a tradition of general cargo transport since 1936. Over the decades, we have consistently refined our skills. And today, we transport 60% of your general cargo by low-emission rail overnight to your destination region.

With an efficient network and intelligent scheduling, we bring your goods to the region where they need to go with optimal cost benefit to you. Once there, they are distributed by our expert local drivers; to the farthest-flung valley or the heart of the city with our city logistics.

Top services for the best goods

General cargo transport

Focus on rail
In general cargo transport, getting ahead takes accessibility, availability, efficiency and sustainability. That’s why our 13 rail centres link the dense, Switzerland-wide freight rail network with our transport and warehouse logistics services. Today, we send around 60% of our shipments by low-emission rail. Night after night, we send around 13,500 shipments on 350 or so rail wagons and save the environment several tonnes of CO2.

Reliability and flexibility
We pick up your general cargo at the desired location and deliver it throughout Switzerland and Liechtenstein on the following working day. In between, your goods cover the bulk of the distance overnight by rail – reliable, punctual rail. And 85% of the goods from consolidated shipments are delivered by noon. If your goods exceed the usual dimensions or require special handling, you can choose from a whole range of services for special formats.

Partial loads

If you want to ship goods but your order doesn’t fill the entire vehicle, we refer to this as a partial load. Often, there is no reloading with partial load transport, which makes it faster and more flexible than general cargo transport. On request, we can deliver partial loads on the same day.

Complete loads

A complete load is the fastest, most flexible and most economical type of transport. That’s because we can match the transport completely to the technical specifications of your goods and to your wishes. Where possible, we also use low-emission trains with swap bodies for these orders.

Temperature-controlled transport

Some shipments, such as pharmaceuticals and foodstuffs, are temperature sensitive. We use special vehicles with electronically controlled temperature control in dedicated or mixed transport. We guarantee compliance with all the requirements of hygiene and product regulations.

Hazardous goods transport

Fireworks, lithium batteries, certain fertilisers, chlorine and other chemicals are considered hazardous goods. With the exception of radioactive materials, we transport and store all types of hazardous goods. Here, too, we adhere to the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR) and the rail equivalent (RID), the Federal Council Ordinance on the Carriage of Dangerous Goods by Road and the Swiss Ordinance on Hazardous Goods. Our drivers are trained in the professional handling of hazardous substances, contributing to maximum safety for people and the environment.

Air freight

Before your air freight is ready for take-off, we get it ready for carriage. This means that it is clearly labelled – if necessary, with the appropriate hazardous goods warning label – screened in accordance with the strictest security requirements, collected in good time and also delivered punctually. For those of us in logistics, road feeder service also includes constructing and equipping the pallets for the aircraft down to the centimetre and securing shipments accordingly.

City logistics

Traffic and environmental pollution in cities is steadily increasing. That is why we adhere to the concept of city logistics. This refers to consolidated delivery of goods to recipients in city centres with the least amount of delivery rounds per day. The goods arrive at our urban railway centres by rail from locations throughout Switzerland. Here, we load them onto delivery vans, trucks, alternative-drive vehicles or, in Zermatt, even onto a horse-drawn carriage. We then deliver the shipments in a consolidated flow of goods. This helps lessen the strain on urban infrastructure while ensuring consistent quality of supply and greater economic efficiency in urban freight transport.

Customer portal

In our customer portal, you will find a range of apps for managing your transport and warehouse logistics data around the clock. Here is an overview of the key apps:

Track your general cargo, overnight, Home Services and parcel shipments in (almost) real time. As soon as we receive the goods, we apply an electronic tag to every shipping unit. So you always know exactly where your shipment is. As soon as we have delivered it, the delivery confirmation will be available to you as a PDF no later than three minutes after the recipient has signed it. You can also adapt automatic notifications to the needs of your customers. 

This app helps you manage your transport orders quickly and securely. You can enter them right in the system or change key data such as recipient instructions, delivery time or type of goods. All data from current orders is continuously retained for you to view at any time.


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You don’t have a login to our customer portal yet? Your contact will be happy to help you.

Automatic data transfer

Our IT department uses an electronic data interface (EDI) to link your ERP software with our transport or warehouse logistics system – or both. This ensures that all transport-related data such as sender and recipient, type of goods, number of items, packaging, gross weight, dimensions and all the information required for warehouse logistics such as article master data, production order, parts list, customer order, status bookings and returns handling match your ERP data. If you do not want an EDI interface, you can enter your orders manually in our customer portal.

Greater benefits, greater value

You benefit from our extensive experience in general cargo transport, freeing up your resources so you can take care of your customers.

With partial and complete loads, you benefit from attractive time and cost advantages.

This means you can ship general cargo that does not comply with standardised limits – we’ll work around your requirements.

And 60% of your general cargo will travel by low-emission rail.

Our user-optimised customer portal makes it quick to manage and maintain your general cargo and warehouse logistics orders.

Sustainability, security, quality: that’s what our family name stands for.

Miele Switzerland has been working together with Planzer in the areas of warehouse and transport logistics for many years. We are united by the same desire to strive for quality, in keeping with the Miele ‘Forever Better’ brand promise. We value our smooth and friendly collaboration. Our concerns and those of our customers are also close to Planzer’s heart. Moreover, our collaboration is characterised by the fact that we are continuously working together to improve our efficiency and service quality. This has led to the emergence and implementation of numerous innovative ideas.

Roger Gämperli Director IT & Logistics, Miele Schweiz

Your contact

Severin Baer
Severin Baer Mitglied der Geschäftsleitung
Leiter Nationale Transporte

Planzer Transport AG
Lerzenstrasse 14
8953 Dietikon

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